E-Transfers are processed manually to ensure security. Please allow up to 2 hours during business days (9 AM – 5 PM EST) for your payment to be matched to your order ID.

Yes. Every product box contains a QR code that links directly to the third-party HPLC/MS laboratory report for that specific batch number.

If you have not yet received a shipping confirmation email, please contact support immediately with your Order ID. We will do our best to combine shipments, but once a tracking number is generated, the order cannot be modified